Returns
When shopping from depalmaworkwear.com you can always return products within 14 days of delivery. That means that you can try the products in the comfort of your home and return free of charge if you change your mind. Please note that returned products must be in new condition with all tags and original packaging intact.
How to exchange a product
Place a new order on the product you wish to change to and follow the steps below to return.
How to return a product
- Did you receive the wrong or damaged product? Contact support@depalmaworkwear.com before you return and we will assist you.
- Fill in the form with the order number, reason for return, and which products are returned.
- Place the form and products you are returning in the same packaging it was delivered in and seal it thoroughly. To avoid any customs charges (outside of Sweden) please clearly mark the package ‘RETURNED GOODS’.
- Attach the return slip on the package and drop it off at the same place you received it. Don't forget to get proof of the delivery (i.e. receipt).
Note! Returned goods should be new and with all tags and original packaging intact. Underwear can not be returned.
DePalma Workwear - For a new generation of craftsmen